Policies

Quality Management
LAC Consilium Limited offers a standard of professionalism and service way beyond that of any known competitors. LAC Consilium Limited is not just a Fleet Training provider; we offer a complete range of professional educational and research services to any user of vehicles and driving staff in the country.

LAC Consilium Limited intention is to deliver the highest quality of service to its clients, which demonstrates consistently high class standards of professionalism in accordance with all requirements and regulations of the Driving Standards Agency and the Industry it serves.

LAC Consilium Limited operates a formal, documented management framework, which complies with all requirements set by the Driving Industry. All activities carried out by LAC Consilium Limited, which has any impact on our service to our clients, are controlled and regularly monitored to ensure that the highest standards are maintained throughout every aspect of the company, to satisfy and safeguard our clients and encourage continual improvement and growth of the company and its reputation.

Our objective is to achieve complete customer satisfaction and success by providing a service, which conforms to all relevant requirements of not only the Driving Industry, but to meet every requirement of each individual customer. Our operations policy and procedure ensures that all work, from initial enquiry through to contract completion, is undertaken conscientiously and in a manner, which sets and maintains the highest professional standards of service.

Our operating protocol is simple: we guarantee our quality by ensuring every member of our experienced workforce follows the policies and procedures applicable to their area of working role.

All procedures and practices, routine or specialised, whether formally documented or personally administered, are subject to regular monitoring, analysis, beneficial feedback, updating and improvements. Our operating framework demands that activities are effectively controlled and undertaken according to company policy and the client requirements. To ensure these objectives are met, we review our activities at regular intervals.

LAC Consilium Limited is a continually expanding company located in Bedfordshire yet operates on a national scale, with staff across the country. No task has yet been found too large or too small.

LAC Consilium Limited operates efficiently whilst catering to every business need of each client; and each programme of research or training is unique to that client. We listen to their needs, highlight any weaknesses and offer quality solutions. Our aim is to fulfil every requirement and exceed every expectation to our maximum potential, encouraging a resultant high level of well deserved respect and appreciation from our clients. Along with this professionalism, LAC Consilium Limited has an extremely friendly and professionally qualified members of staff whose persona, which as a faultless combination, has helped to build our excellent reputation.


Environmental
LAC Consilium Limited aims to promote safe, responsible, and efficient road use in the U. K. We do this through improving standards within the Road Transport and Driving Industry. Through this we strive to create more conscious and responsible employer and driver attitudes and behaviour.

LAC Consilium Limited recognises the necessity and importance to strive towards continuous environmental improvement and reduced carbon emissions.

We will:

Conduct our own operations and activities to reflect best environmental practice i.e. the use of buildings and vehicular activity will be minimal and where such use and/or activity is necessary, the most efficient practises will be adopted.

Effectively communicate with all employees and contractors on Environmental Policy and performance.

Identify and provide appropriate information, advice, and training for all employees and contractors as encouragement to develop new ideas and initiatives.

Use, promote, and implement our Vehicle Fleet and Driver Management Systems and Policies, and our ‘Eco-Efficient Driver Training and Assessment programme'.

Undertake regular reviews of our management systems and policies, and Training and Assessment programmes, and to assess their effectiveness and robustness ensuring continuing fitness for purpose.

Ensure that all products and services support this Environmental Policy where practicable and that clients improve their own environmental performance.

Ensure all employees and contractors will follow the principles of this Policy.

For more information, please e-mail us at: enquiries@lac-consilium.com.

LAC Consilium Limited, registered in England (company no. 06588730 and VAT registration no. 932 0325 61) and registered office details: LAC Consilium Limited, Suite 21, Lords' Business Centre, Lords' House, 665 North Circular Road, London NW2 7AX.  Copyright © LAC Consilium Limited 2008 - 2010.  All rights reserved and any unauthorised copying, duplication, reproducing, selling, or distribution, whether for commercial or personal use, will constitute an infringement of copyright.